On-the-Day Emergency Appointments:
If your condition is too urgent to wait for a routine appointment, the Receptionist will look to find you an emergency appointment that day. You will be asked for the nature of the emergency and be expected to be able to attend the next available appointment. In some circumstances you may be signposted elsewhere, for example; a pharmacist or urgent care center. Our Advanced Nurse Practitioners see the majority of our On-the-Day Emergency demand and are supported by our doctors throughout the day.
Emergency appointments are for one problem only and you may have to wait beyond your booked appointment time as the doctor may be attending to other urgent problems. We would like to remind patients that if you have more than one problem to be dealt with, you may be asked to return for a separate appointment.
The surgery operates a morning emergency clinic with appointments requested from 08:00 and and afternoon emergency clinic with appointments requested from 13:30.